Carole was a special one, a person with a kind and generous nature who devoted the last twenty years of her life to working with asylum seekers in Galway. On a one-to-one level, she has done more for people staying in direct provision in Ireland than anyone else and as a result is loved by all of the thousands of people of dozens of nationalities that she assisted in their times of difficulty and transition.Sadly she passed away on Thursday night.
In the summer of 2004 I called into the Eglinton Direct Provision Centre Salthill in my capacity as Education and Public Engagement Officer with DERI institute of NUI Galway to ask if I could provide computer training workshops to the residents. I did not know what to expect- it was an old hotel in need of major renovations and it had become home to a community of people that were new to Ireland and with whom I had never dealt with before.
I was met at the reception by a lady with an enchanting smile and an infectious laugh that just radiated warmth and friendliness. I knew then that I would be staying for a very long time.
In the summer of 2004 I called into the Eglinton Direct Provision Centre Salthill in my capacity as Education and Public Engagement Officer with the DERI institute of NUI Galway to ask if I could provide computer training workshops to the residents. I did not know what to expect- it was an old hotel in need of major renovations and it had become home to a community of people that were new to Ireland and with whom I had never dealt with before. I was met at the reception by a lady with a gregarious smile and an infectious laugh that just radiated warmth and friendliness. I knew then that I would be staying for a very long time.
Carole, supported by the centre’s general manager Patrick McGovern, could not have been more helpful. I first provided courses off site. But within a year we had set up an inhouse computer room (an ‘Internet Café’ as it was called in those days!) populated with reconditioned computers sourced via DERI where residents could be trained in on software applications, communicate with loved ones in their homelands (early days of Skype), undertake online certified educational courses and finally be a location for us to provide weekly coding courses for both adults and children.
Then together working with the HSE (Brid and Maeve), the Galway City Partnership (Suzanne McNena and later Fiona Blaney), state agencies, the residents and others we set up the first ever weekly residents-management-external organisations liaison committee in such a centre, a library, created a residents’ managed website, organised a series of offsite events (fashion shows, children’s’ trips, sports activities) as well as in-house Christmas parties and receptions with mayors, TDs and government ministers…So much happened due to Carole- she was the engine that kept things happening and moving along. Then in 2014 we secured and established a community garden for residents on old wasteland at the back of the centre with residents led by Lyudvig, with funding secured by Nollaig McGuinness(GCP) and with ongoing horticultural expertise from Kay Synott. The Eglinton front line staff of Patrick, Anne, Noel (RIP), Iva, Murdo, Lubo, Radoslav, Milada, Kevin, Sean… were always there to help out Carole and the rest of us. Carole’s caring friendly disposition meant that she was looked on by most of the Eglinton residents in a very affectionate way. She was family. She was a listener. She was an advisor. Adults daily came to her for advice, and the kids called her ‘auntie’ such was her kindness and familiarity with them. On a weekly basis she chaired the Friday residents-management liaison meetings and ensured that the concerns of residents went to the appropriate authorities and were acted upon. Carole devoted her life to others. With her big heart, kind nature and gentle soul, she was the fairy godmother and angel that will never be forgotten by all those who have had the privilege of knowing her and benefiting from her goodness. Ar dheis Dé go raibh a hanam.Then together working with the HSE (Brid and Maeve), the Galway City Partnership (Suzanne McNena and later Fiona Blaney), state agencies, the residents and others we set up the first ever weekly residents-management-external organisations liaison committee in such a centre, a library, created a residents’ managed website, organised a series of offsite events (fashion shows, children’s’ trips, sports activities) as well as in-house Christmas parties and receptions with mayors, TDs and government ministers…
So much happened due to Carole- she was the engine that kept things happening and moving along. Then in 2014 we secured and established a community garden for residents on old wasteland at the back of the centre with residents led by Lyudvig, with funding secured by Nollaig McGuinness(GCP) and with ongoing horticultural expertise from Kay Synott. The Eglinton front line staff of Patrick, Anne, Noel (RIP), Iva, Murdo, Lubo, Radoslav, Kevin, Sean… were always there to help out Carole and the rest of us.
Carole’s caring friendly disposition meant that she was looked on by most of the Eglinton residents in a very affectionate way. She was family. She was a listener. She was an advisor. Adults daily came to her for advice, and the kids called her ‘auntie’ such was her kindness and familiarity with them. On a weekly basis she chaired the Friday residents-management liaison meetings and ensured that the concerns of residents went to the appropriate authorities and were acted upon.
Carole devoted her life to others. With her big heart, kind nature and gentle soul, she was the fairy godmother and angel that will never be forgotten by all those who have had the privilege of knowing her and benefiting from her goodness. Ar dheis Dé go raibh a hanam
